Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that the item is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

For orders from Enlighten Saunas when the unit is in stock and your payment has been processed, the packaging and shipment preparation from the warehouse will take between 5-10 business days and then after that the estimated delivery time is between 3-14 business days once the pallet has been picked up by the freight company.

Order Shipment:

If your order is stock and we process the charges to your credit card, we will notify you via e-mail when the products will be shipped directly to you from the manufacturer.  We will send you tracking information within 48 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@ironzonegyms.com.